Privacy Policy

Last updated: 7 August 2026

This Privacy Policy explains how personal information is collected, used and protected when you visit or interact with https://sbrpropertymaintenance.co.uk/.

This policy relates specifically to information collected through this website.

1. Who We Are

For the purposes of UK data protection law, the organisation responsible for personal information collected through this website is the data controller.

Website: https://sbrpropertymaintenance.co.uk/

Privacy contact: sbrolph26@gmail.com

If you have any questions about this Privacy Policy or how your personal information is handled through the website, please contact us using the email address above.

2. Information We May Collect

When you use this website, we may collect personal information that you voluntarily provide to us.

This may include:

Your name
Your email address
Your telephone number
Your address or location, where relevant to your enquiry
Details you provide within an enquiry or contact form
Any other information you choose to provide when contacting us through the website

We may also collect certain technical information automatically when you visit the website, including:

Your IP address
Browser type and version
Device type
Operating system
Pages visited
Time spent on the website
Referring website or source
General website usage information

This technical information may be collected through cookies, analytics software, security systems and similar website technologies.

3. How We Collect Your Information

Personal information may be collected when you:

Complete a contact or enquiry form
Contact us using an email address displayed on the website
Click or interact with features on the website
Accept optional cookies through our cookie consent banner
Browse and use the website

Some technical information may be collected automatically by the website and its hosting, security or analytics systems.

4. How We Use Your Personal Information

Information collected through the website may be used to:

Respond to enquiries submitted through the website
Provide information you have requested
Communicate with you regarding your enquiry
Operate and maintain the website
Improve the functionality, usability and performance of the website
Monitor website traffic and usage
Detect and prevent spam, fraud, abuse or security threats
Comply with applicable legal and regulatory requirements

We will not use personal information collected through the website for purposes that are incompatible with those described in this Privacy Policy unless we have an appropriate legal basis for doing so.

5. Lawful Bases for Processing

Under the UK General Data Protection Regulation, we must have a lawful basis for processing personal information.

Depending on how you interact with the website, we may rely on the following lawful bases:

Consent

Where you have actively provided consent, for example by agreeing to certain optional cookies.

Legitimate interests

Where processing is necessary for the legitimate operation, maintenance, security and improvement of the website, provided those interests do not override your rights and freedoms.

Contract

Where information you provide through the website is necessary to take steps at your request before entering into a contract or to fulfil obligations relating to an existing agreement.

Legal obligation

Where we need to process or retain information to comply with applicable laws or regulatory requirements.

6. Contact Forms

If you submit an enquiry through a contact form on this website, the information you provide will be used to respond to and manage your enquiry.

The information submitted may be sent to us by email and may also be temporarily or permanently stored within the website, its database, email system or hosting environment, depending on the website configuration.

You should only provide information that is relevant to your enquiry.

7. Cookies

This website uses cookies and similar technologies.

Cookies are small files that are stored on your device when you visit a website. They can be used to make a website function correctly, remember preferences, measure website usage and support other website features.

Cookies used by this website may include:

Essential cookies

These cookies are required for the website to function properly and may support features such as website security, cookie preferences, forms and basic functionality.

Analytics cookies

These may be used to understand how visitors interact with the website, including which pages are visited and how users navigate through the site.

Functional cookies

These may support enhanced website functionality or remember preferences.

Third party cookies

Some website features or embedded services may be provided by third parties and may place cookies or use similar technologies.

Where required by law, non essential cookies will not be used without your consent.

You can accept, reject or manage optional cookies through the cookie consent banner provided on the website.

You can also control or delete cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of the website.

8. Website Analytics

We may use website analytics services to understand how visitors use the website.

Analytics information may include pages visited, approximate geographic location, device type, browser information, referral source and interactions with the website.

This information is used to understand website performance and improve the experience provided to visitors.

Where analytics technology requires consent, it will only be activated after the appropriate consent has been provided through the website’s cookie consent system.

9. Third Party Services

The website may rely on third party providers to support its operation.

These may include providers of:

Website hosting
Website security
Email services
Contact forms
Analytics
Cookie consent management
Spam prevention
Website backups
Content delivery and performance services

These providers may process limited personal information where necessary to provide their services.

Where third parties process personal information on our behalf, we take reasonable steps to ensure that appropriate data protection arrangements are in place.

10. Sharing Your Personal Information

We do not sell personal information collected through this website.

Information may be shared with trusted service providers where necessary to operate, maintain or secure the website or to respond to your enquiry.

We may also disclose information where required by law, regulation, court order or another lawful authority.

11. International Data Transfers

Some services used by this website may process or store information outside the United Kingdom.

Where personal information is transferred internationally, appropriate safeguards will be used where required by UK data protection law.

These safeguards may include recognised adequacy regulations, contractual protections or other legally approved transfer mechanisms.

12. How Long We Keep Your Information

Personal information will only be retained for as long as reasonably necessary for the purpose for which it was collected.

The exact retention period may depend on the type of information and the reason it was provided.

Website enquiries may be retained for a reasonable period so that we can respond to enquiries, maintain appropriate records and deal with any subsequent questions.

Technical, security and analytics information may be retained for different periods depending on the systems and service providers used.

Information may be kept for longer where this is required by law or necessary to establish, exercise or defend legal claims.

13. How We Protect Your Information

Reasonable technical and organisational measures are used to protect personal information processed through the website.

These measures may include secure website hosting, access controls, website security software, software updates, backups and encrypted connections where appropriate.

However, no website or internet transmission can be guaranteed to be completely secure.

14. Your Data Protection Rights

Under UK data protection law, you may have rights regarding your personal information.

Depending on the circumstances, these may include the right to:

Ask for access to the personal information held about you
Ask for inaccurate personal information to be corrected
Ask for your personal information to be deleted
Ask for processing of your personal information to be restricted
Object to certain types of processing
Request the transfer of information you have provided
Withdraw consent where processing is based on consent
Raise a concern about how your personal information has been used

Some of these rights only apply in certain circumstances.

To exercise your rights in relation to information collected through this website, please contact:

sbrolph26@gmail.com

We may need to verify your identity before responding to certain requests.

15. Withdrawing Consent

Where we rely on your consent to process personal information, you may withdraw that consent at any time.

Withdrawing consent will not affect the lawfulness of processing that took place before consent was withdrawn.

Cookie consent can normally be changed through the cookie settings available on the website.

For other consent related requests, please contact sbrolph26@gmail.com.

16. Complaints

If you have concerns about how personal information collected through this website has been handled, please contact us first at:

sbrolph26@gmail.com

You also have the right to raise a concern with the UK’s data protection regulator, the Information Commissioner’s Office.

Further information is available on the Information Commissioner’s Office website at www.ico.org.uk.

17. Links to Other Websites

This website may contain links to websites operated by other organisations.

We are not responsible for the privacy practices, security or content of external websites.

If you follow a link to another website, you should review that website’s own privacy policy before providing personal information.

18. Children’s Privacy

This website is not specifically designed or intended to collect personal information from children.

If you believe that personal information relating to a child has been submitted through the website inappropriately, please contact sbrolph26@gmail.com.

19. Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes to the website, the technologies or services it uses, or applicable data protection requirements.

The latest version will be published on this page and the date at the top of the policy will be updated where appropriate.

20. Contact Us

For questions about this Privacy Policy or the use of personal information through this website, please contact:

Email: sbrolph26@gmail.com